Hello. I work for a manufacturer here in Berlin, Germany. I have been assigned the task of arranging for containerized ocean cargo to China. This shipment will originate at our facility and will be ready to ship within the coming week. How much time do you require before scheduling a pickup appointment? The shipment consists of a load of car parts. There is no special loading or other requirements necessary. We will load the container and secure it for shipping. Would you prefer for us to live load the container? Or will it be acceptable to you to drop us an empty container so that we may preload it? Including the materials used to secure the load, the shipment weighs just under 12.5 metric tons. Does your company charge by the weight, mile, flat rate, or by some other shipping calculation? How soon can you deliver this shipment to China? Do you provide tracking information? If so, is that an added cost? Or is that included in the shipping cost? Thanks for sending this information as soon possible.